Residential Manager
Resources for Human Development | Mainstay Program
Full-Time | $27.91 per hour
Make a Difference Every Day
Looking for More Than Just a Job?
At Resources for Human Development, we believe every person deserves the opportunity to live a meaningful, fulfilling, and independent life.
The Mainstay Program is seeking a compassionate and dependable Residential Manager to lead residential services, support staff, and help ensure a safe, healthy, and empowering environment for the people we serve.
About the Role
The Residential Manager oversees assigned residential sites and provides direct supervision to Lead Direct Support Professionals and Direct Support Professionals. This position models professional conduct, promotes dignity and personal choice, ensures daily staffing and program coverage, and supports compliance with organizational policies and applicable state and federal requirements.
The Residential Manager will also work in staffing ratio as needed.
What You’ll Do
- Oversee the daily operations of approximately two to three community living arrangements and maintain a safe, therapeutic, and supportive environment.
- Supervise, coach, schedule, and provide direction to residential staff, including Lead Direct Support Professionals and Direct Support Professionals.
- Ensure consistent staffing coverage, participate in the on-call rotation, and respond to emergencies, appointments, and staffing needs.
- Support people served with daily living activities, personal care, community participation, relationship building, transportation, and meaningful activities.
- Coordinate medical appointments and medication-management activities.
- Monitor medication-training compliance and complete required medication-observer responsibilities.
- Review progress notes, electronic health records, consumer files, training records, and other required documentation for accuracy and timely completion.
- Conduct new-employee orientation, individual-specific training, competency-based training, and other required in-home training.
- Monitor payroll practices, staff timekeeping, overtime, household purchasing, petty cash, and other assigned program resources.
- Participate in quality inspections, fire drills, licensing activities, investigations, and corrective follow-up while maintaining confidentiality.
- Recognize and respond to crisis situations.
- Report suspected abuse, neglect, or mistreatment and communicate significant behavioral changes and incidents to leadership.
Who We’re Looking For
You may be a great fit for this position if you are:
- Compassionate, dependable, patient, and committed to helping others succeed.
- A confident leader who communicates clearly, respectfully, and professionally.
- Organized and detail-oriented, with strong problem-solving and conflict-resolution skills.
- Comfortable holding staff accountable while modeling ethical practices, cultural humility, and teamwork.
- Able to work effectively with residents, families, staff, community partners, and regulatory representatives.
Required Qualifications
- High school diploma or equivalent.
- At least three years of experience working with individuals with developmental disabilities or mental illness.
- Must be at least 21 years of age.
- Valid, non-provisional driver’s license.
- Access to a functional personal vehicle with state-minimum liability insurance coverage.
- Basic computer and internet skills, including experience using email, timekeeping, and electronic documentation systems.
- Ability to obtain and maintain all required clearances, training, and certifications, including FBI clearance when applicable.
- Ability to meet the physical requirements of the position, including lifting 50 pounds or more and performing bending, standing, stooping, twisting, stair climbing, and driving duties, with or without reasonable accommodation.
Preferred Qualifications
- Previous supervisory or management experience in a group-home or residential setting.
- Experience with medication administration, crisis intervention, budget oversight, regulatory compliance, and developmental-disability services.
- Current CPR and first aid certifications.
Schedule
- Full-time, hourly, non-exempt position.
- Expected 40-hour workweek with flexibility based on program and staffing needs.
- Evening, weekend, on-call, emergency, and alternate-location coverage may be required.
- Overtime may be available when approved.
Why Join Our Team?
- Competitive pay of $27.91 per hour
- DailyPay access to earned wages before payday
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off
- Employee Assistance Program
- Wellness programs
- Employee referral bonuses
- Company-paid training
- Professional-development opportunities
- Career-advancement opportunities
Apply Today
Some jobs pay the bills. Some jobs build careers. This job changes lives.
If you are ready to lead with purpose and help people build greater independence, confidence, and success, we encourage you to apply today.
Join our team and become the reason someone has a better day.
About Our Organization
Resources for Human Development is part of the Inperium family of companies. Employment for this position is administered through Apis Services, Inc.
Equal Opportunity Employer
Apis Services, Inc., Inperium Inc., and affiliates provide equal employment opportunities for all employees and applicants in compliance with federal, state, and local laws. Employment decisions are made without regard to any status protected by applicable law. This commitment applies to every phase and aspect of hiring and employment.
