The Office Manager will be a personable, proactive, and solutions-oriented professional responsible for leading day-to-day office operations in our Montvale, NJ office while also supporting key people operations functions. This individual will be highly organized, welcoming, and able to remain calm under pressure, ensuring a seamless, people-first employee experience.
This role is critical in maintaining a high-functioning workplace environment while also supporting various business needs. The Office Manager will build efficient, repeatable processes that keep the office running smoothly and support a productive, welcoming environment for employees and visitors.”
Key Responsibilities
Workplace Operations & Facilities Management
- Oversee day-to-day office operations, ensuring the workplace is clean, organized, fully stocked, functional, and presentation-ready at all times
- Create a welcoming, high-touch experience for employees and visitors; ensure reception, conference rooms, and shared spaces are always guest-ready
- Liaise with building management on office communications, closures, safety, and security matters
- Manage vendor relationships and contracts (cleaning, pantry, maintenance, security, repairs, etc.)
- Coordinate repairs, preventative maintenance, and operational improvements; proactively escalate and track issues to resolution
- Manage conference room logistics and technology setup, as needed
Events, Catering & Employee Experience
- Plan and execute office catering and logistics for meetings, client visits, and internal events
- Partner with HR to plan and run employee engagement initiatives and in-office events
- Help build a positive, connected culture where employees feel welcomed and valued
People Operations Administration
- Support and help execute onboarding and offboarding processes in partnership with HR and IT (workspace setup, badge access, coordination)
- Maintain and update organizational charts and related documentation
- Support management and upkeep of the HR intranet and internal resources
- Assist with general HR administrative tasks and reporting as needed
Budget & Operational Planning
- Support operational budget management in partnership with VP, HR
- Track and reconcile office and engagement spend; manage purchase orders and invoices in a timely and accurate manner
- Identify cost-saving opportunities without compromising employee experience
- Develop and implement scalable processes and systems as the organization grows
Success Profile
- Creates a seamless, welcoming, and high-functioning workplace environment
- Acts as a reliable partner to HR in supporting the general needs of the business
- Balances operational excellence with employee experience
- Builds scalable systems that support company growth
This role operates in a professional office environment and routinely uses standard office equipment such as computers, phones, printers, and conferencing technology.
While performing the duties of this role, the employee is regularly required to:
- Remain in a stationary position (sitting or standing) for extended periods of time
- Move throughout the office to access work areas, meeting rooms, and equipment
- Communicate effectively with employees, vendors, and visitors
The employee may occasionally be required to:
- Lift and/or move items up to 25 pounds (e.g., office supplies, packages, event materials)
- Set up or rearrange office spaces for meetings or events
- Bend, stoop, or reach as needed to manage office supplies or equipment
