Information Security Operations Manager

South Jersey Gas • Full-time • Folsom, New Jersey, United States • 1d ago

About Us

South Jersey Industries (SJI) is an energy holding company that delivers clean energy services to 700,000+ customers and businesses throughout 14 counties in New Jersey. As part of our core values, SJI is dedicated to being a community partner and developing innovative clean energy solutions to meet the needs of the future. To do this, we depend on our workforce of over 1,100+ talented, diverse employees who help us deliver safe, reliable, affordable clean energy for a better today and tomorrow.

At SJI, we believe that our employees are our most valuable asset. Whether you’re a seasoned operations technician or an early-career legal professional, our culture, inclusive workforce, andleadership development and training programs will provide you with the tools you need to either kickstart your career or bring it to new heights.

Position Summary

The Mgr., Information Security Operations (Information Technology/Operational Technology) leads daily cybersecurity operations protecting SJI’s corporate IT and OT environments that support our utility, renewable, and corporate operations. This role manages internal staff and security service providers, oversees incident response and vulnerability management, and translates security strategy and approved designs into effective operational plans, controls, and measurable results.

Essential Functions:

Leads, coaches, and develops the Information Security Operations team; assign priorities, manage performance, and establish accountability for staff and service providers.
Oversees security monitoring, threat detection, investigations, incident response, escalation, and post-incident improvements across IT and OT environments.
Maintains effective 24x7 monitoring and escalation coverage; ensures timely ownership, resolution, documentation, and reporting of security events.
Directs vulnerability and exposure management activities, including security testing, third-party security reviews, risk-based remediation, exception tracking, and control validation; drives measurable process improvements and escalates material unresolved risks.
Manages Information Security Operations capabilities, including technologies and services, ensuring clear accountability, performance measures, service expectations, and roadmaps.
Evaluates security products and services based on protection, business value, reliability, integration, staff efficiency, and total cost.
Develops operating procedures, incident playbooks, performance measures, and concise reporting on risks, service levels, corrective actions, and outcomes.
Oversees cybersecurity budgets, projects, contracts, licensing, vendors, and service-level commitments; coordinates with Risk, Compliance, Audit, Legal, and other stakeholders.
Evaluates emerging risks, including AI-enabled threats, and uses threat intelligence, automation, and AI-assisted capabilities to improve SJI’s defensive capabilities and operational effectiveness.
Supports compliance with applicable cybersecurity regulatory requirements, including TSA Security Directives, NJ BPU requirements, and evolving requirements affecting SJI’s utility and renewable operations.

SCADA and Operational Security

Provide operational cybersecurity leadership for SJI’s SCADA systems and utility and renewable operations.
Partner with operations leaders, engineers, and technology teams to understand operational constraints, prioritize risk, and implement improvements without compromising safety or reliability.
Oversee the operational effectiveness of asset visibility, network monitoring, endpoint protection, secure access, identity and privileged access, vulnerability management, and incident readiness.
Maintain clear escalation paths, response playbooks, support expectations, and readiness exercises for cyber events affecting SCADA and other operational environments.

Capability and Service Leadership

Define ownership, service expectations, operating procedures, performance measures, and roadmaps for Information Security Operations services.
Evaluate security products and services based on the protection they provide, business value, reliability, usability, integration, staff efficiency, and total cost.
Work with IT, operations, and business partners to understand priorities, plan the work, reduce unnecessary handoffs, and support safe and reliable operations.
Use automation and AI-assisted tools where they can improve response time, consistency, and staff capacity, while maintaining appropriate review and oversight.

Governance, Financial and Partner Management

Plan and manage operating and project budgets, forecasts, contracts, licensing, renewals, staffing, and external service requirements.
Manage vendors and managed security providers against documented service levels, deliverables, costs, issues, and improvement plans; hold partners accountable for results.
Lead operational security projects and ensure scope, ownership, milestones, risks, decisions, and outcomes are documented and actively managed.
Partner with Legal, Procurement, Risk, Compliance, Audit, Human Resources, and business stakeholders on incidents, contracts, regulatory obligations, audit support, and security governance.
Maintain policies, standards, procedures, knowledge resources, inventories, records, and operational documentation that support repeatable and auditable execution.

Required Skills:

Experience supporting corporate IT and OT environments; utility, energy, critical infrastructure, SCADA, or industrial control system experience strongly preferred.
Knowledge of NIST Cybersecurity Framework 2.0, incident response, network and identity security, cloud monitoring, and modern security operations tools (e.g., SIEM/XDR, SOAR, EDR, NDR).
Experience managing cybersecurity budgets, projects, vendors, contracts, and service-level agreements; strong communication, judgment, collaboration, and operational leadership skills.

Qualifications

Required Background:

Bachelor’s degree with a minimum of 7 years of relevant experience, or;
Master’s degree with 4 years of relevant experience.
In addition, a minimum of 3 years of leadership experience is required
Equivalent work experience may be considered in lieu of degree.

Explore the Possibilities

South Jersey Industries employs a diverse range of talent – from construction contractors to environmental specialists. Regardless of the position, mentoring and networking, hands-on experience, gaining industry knowledge and the opportunity to make a meaningful impact on our business and in our communities are all exciting ways that we welcome our employees at SJI. And as a company committed to creating an engaging culture built on inclusion and diversity, you’re sure to find an opportunity that makes you feel included, empowered, and ready to “bring your whole self to work” every day.

Benefits Package Overview

SJI offers a competitive and comprehensive benefits package to eligible employees.

The SJI “Total Rewards” Benefits Package include:

Flexible vacation, Paid Time Off, and Sick Leave package
Comprehensive Health, Dental, and Vision Insurance
Short-term and Long-term Disability Insurance
401(k), with generous company match
Employee Resource Groups to encourage employee engagement, nurture professional development, and foster an inclusive environment.

Equal Opportunity/Affirmative Action Employer

At this time, SJI is only considering applicants authorized to work in the United States currently and in the future without the need for visa sponsorship.

Compensation Range:

$114,000 - 182,400

We are committed to pay transparency and ensuring equitability compensation for all employees. The pay range for this position reflects the base salary only and does not include benefits, bonuses, or other forms of compensation that might be part of the total compensation package. The specific salary offered will be based on a candidate’s qualifications, education, and experience.