Operations Manager

GEODIS • Full-time • Edison, New Jersey, United States • 15h ago

Operations Manager Final Mile

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

Lead daily operations for local and regional big and bulky home delivery networks.
Maintain a well-kept fleet of delivery trucks and schedule preventative maintenance.
Reduce damage rates, missed delivery windows, and return product costs.
Track key metrics like On-Time Delivery (OTD), cost-per-stop, and revenue per truck.
Resolve high-escalation customer complaints regarding damaged property or late arrivals
Ensures work orders for repairs and requisitions for replacement of equipment are submitted to the appropriate persons
Confers with others to ensure coordination of warehouse activities with activities of other functional areas such as customer service and sales
Partners with the customer to maintain a high level of customer satisfaction by communicating frequently with customers and following up on customer concerns and requests
Ensures safe operation of the warehouse including meeting company standards for sanitation, maintenance, safety, and security
Ensures operational excellence in all warehouse areas, related equipment, and warehouse management systems
Leads an efficient and successful operations while successfully mitigating any barriers to success
Partners with engineering to implement and maintain proper layout of warehouse and product placement
Monitors and ensures facility key performance indicators (KPI) are met in a timely and cost effective manner to ensure the profitability and productivity of the distribution center
Ensures adequate staffing, training, coaching and development for employees
Reports employees' hours worked to Payroll on a weekly basis
Provides hands on management of the distribution center including interviewing, hiring, and training Supervisory and hourly staff; planning, assigning, and directing work; and appraising performance to create a strong company culture
Ensures compliance with CTPAT, ISO, AIB, and others regulatory certifications as applicable
Effectively manages the budget and P&L of the operation
Addresses complaints and resolves problems
For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action

What you need:

Experience with warehouse management systems preferred
Experience with labor management systems and productivity initiatives preferred
Lean certifications preferred
Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

What you gain from joining our team:

Access wages early with the Rain financial wellness app
Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
Health, dental, and vision insurance after 30 days of employment
401k
Paid maternity and parental leave
Access to career development, employee resource groups, and mentorship programs
Employee discounts
Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
Free financial wellness programs
Daycare discount program
Opportunities to volunteer and give back to your community
+ more!

Join our Team!

Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.

Text DELIVER to 88300 to Apply!

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