Account Manager

COMPANY CULTURE

Our focus is to deliver world-class solutions to our customers, on time and of the highest quality as the preferred supplier of highly engineered, energetic, and pyrotechnic devices while developing our associates and maximizing long-term value for our shareholders through organic growth and targeted acquisitions.

GENERAL STATEMENT OF DUTIES:

The Account Managers' objective is to achieve specific tactical and strategic quotas over a specified geographical territory assigned to Aerospace and Defense Customers. The Account Manager will be responsible for establishing multi-level relationships, providing market intelligence, prospect assigned accounts, introduce, and present our products and services, write technical and commercial proposals in support of requests for information (RFI's) and Requests for proposal (RFP's) from assigned customers. The Account Manager will also manage each assigned accounts' performance (i.e., delivery, quality, contract), address and resolve issues as they arise and communicate with assigned accounts often. The Account Manager will develop relevant tools (electronic and conventional), in conjunction with appropriate internal recourses and management direction, necessary to effectively represent, manage, support, and promote our organization to assigned customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Account Manager duties and responsibilities are heavily Customer focused. Duties and responsibilities of the Account Manager are as follows:

• Build, maintain profitable and professional relationships with customers on a routine basis, through implementation of organized and focused programs in responsible territories.
• Promoting new business opportunities and implementing long-term strategy for repeat business.
• Seek out, establish, train, and manage new representatives/agents and assist existing representatives/agents in creating new business opportunities for Cartridge Actuated Devices.
• Responsible for the growth of sales volume through regular travel, close customer contact, technical assistance and product support.
• Provide weekly and monthly progress reports to the Business Unit Manager and Director/VP of Sales for forecast purposes.
• Assist the sales, manufacturing and engineering team in the design and marketing of new product endeavors.
• Prepare and present technical and commercial proposals for customer RFQ's for both military and commercial programs.
• Responsible for identifying, proposing, and closing potential sales of customers in assigned territory.
• The Account Manager is responsible for managing customer accounts within their territory and promoting the sale of Pyrotechnic products (consisting of squibs, cartridges, explosive bolts, actuators, initiators, etc.) Power Conversion products (consisting of static inverters, frequency converters).
• Present yearly Sales/Business Plan to President, VP of Operations and Director/VP of Sales for responsible territories with goals, key customers, competitors, ideas to increase sales revenue and product support for both new and established customer base.
• Daily, weekly and monthly updates with key customers and representatives to maintain accurate notes for database of customer activity in all accounts through CRM.
• Extensive travels throughout territory to present PowerPoint presentations, technical discussions and contract negotiations with customers and representatives for the expansion of sales revenue.

PHYSICAL DEMANDS:

Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. Physical activity includes walking, standing, bending, squatting, reaching above shoulders and lifting up to 40lbs. Must be able to drive an automobile for short and long distances.

The candidate for this position will have to spend long hours using a computer, which can cause eye strain. This position will have to manage a number of requests and situations at one time. Stress may be caused by the need to complete tasks within tight deadlines.

WORK ENVIRONMENT:

Performs office activities in a lighted and ventilated area. May be subject to changes in temperature and exposure to dust. Will be exposed to uncontrolled environmental conditions during driving. Will work in a normally acceptable office environment, with no abnormal hazards or risks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel between two manufacturing sites, Byram NJ and Fairfield

QUALIFICATIONS, KNOWLEDGE, AND SKILLS:

• Strong problem solving and negotiating skills.
• Exceptional communications and presentation skills-both verbal and written.
• Be able to work in a virtual environment with a high degree of self-motivation and independence.
• Comfortable working as a collaborative partner with the engineering, service, marketing, customer care and related organizations to deliver world-class services.
• Ability to travel 50% of the time.
• Highly motivated self-starters with a desire to win.
• Comfortable with being held accountable for results.
• Capable of performing multiple tasks.
• Computer literate to the extent of utilizing a laptop computer for communications and presentations, and they should be client-focused.
• Expert at motivating both internal and external personnel in a demanding emerging market and organization model.
• Have a creative and entrepreneurial spirit, and demonstrate leadership skills.

EDUCATION AND EXPERIENCE:

• A four-year college degree
• 5-7 years Aerospace and Defense Technical Sales Experience
• Experience in the Aerospace and Defense industry, advertising sales or a related discipline

DISCLAIMER

The above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Cartridge Actuated Devices is an Equal Opportunity Employer and encourages the application of female, minority, disabled, and veteran candidates. Due to the potential for exposure to ITAR controlled data, the incumbent in this role must be a US Person (US Citizen or US Permanent Resident).

Due to the nature of our products, To the extent applicable to an employee's role, each employee must be able to obtain (and maintain) the ATF Possessor License as a condition of employment.

Employment with Cartridge Actuated Devices is contingent upon the successful completion of a background investigation, including any required Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) screening, and drug screening, as permitted by applicable law. The background investigation may include verification of employment history, education, criminal records, ATF-mandated checks, and other relevant information to determine suitability for employment. The drug screening will be conducted in accordance with state and federal regulations.

Failure to successfully pass the background check, ATF screening, or drug screening, or the provision of false or misleading information during the application process, may result in withdrawal of a job offer or termination of employment.

By proceeding with the application process, you acknowledge and consent to the background, ATF, and drug screening requirements as described above.