Leasing Administrative Assistant

Responsible for providing administrative and clerical support to the leasing and property management team. This role assists with leasing operations, tenant communications, documentation, and office organization to ensure efficient daily operations and a positive resident experience.

Reports to:

Leasing Manager

Supervises:

NA

• Must be 18 years of age or older
• Bilingual preferred, but not required
• Strong organizational and multitasking skills
• Excellent verbal and written communication skills
• Proficiency with office software and property management systems
• Attention to detail and ability to handle confidential information
• Professional appearance and customer-focused attitude
• Work flexible schedule including nights, weekends, and/or holidays as needed

• High School diploma/GED or equivalent education
• Previous experience in Residential Leasing
• Previous administrative or customer service experience preferred

• Support leasing agents and property managers with daily administrative tasks
• Prepare, process, and maintain lease agreements, applications, and related documentation
• Assist with tenant onboarding, renewals, and move-in/move-out paperwork
• Answer phone calls, emails, and in-person inquiries professionally
• Schedule appointments, property tours, and meetings
• Maintain accurate resident files and update property management software
• Process rent payments, fees, and invoices as needed
• Assist with marketing efforts, including posting listings and preparing promotional materials
• Coordinate with maintenance and management to track service requests
• Ensure compliance with company policies, fair housing regulations, and confidentiality standards
• Maintain office organization, supplies, and filing systems

Performs other related duties as assigned by the arcade Supervisors, Managers and Directors.

Demonstrates Showboats core values in the performance of position responsibilities:

1) Friendly Focused – we are committed to creating a fun environment that embraces families and children of all ages.

2) Kindness Focused – we demonstrate kindness in everything we do, seeking to uplift and support all of those around us.

3) Team Spirit – we foster a respectful workplace where team members work together to exceed our guest's expectations.

4) Hearts the Serve – we are driven by a passion to bring joy and happiness to the guests that we serve.

5) Take Ownership – we take full responsibility for our actions and the resulting outcomes, embracing personal accountability.

• The ability to attend work predictably and regularly and to be punctual.
• The ability to work varying schedules including evenings, weekends, holidays, and extended hours as business operations dictates
• The ability to read and understand documents, drawings, and instructions (whether presented in written, oral, diagram or schedule form).
• The ability to work with mathematical concepts and to apply concepts to practical situations.
• The ability to work cooperatively with others.
• The ability to deal politely and professionally with customers and coworkers.
• The ability to perform several tasks at once.
• The ability to follow directions or instruction.
• The ability to use a computer to communicate, create, and access information.
• The ability to lift and move ___ pounds.
• The ability to sit/stand/bend/stretch, etc.
• The ability to use hands to finger, handle, or feel and reach with the hands and arms

Stand

Constantly

x

Frequently

Occasionally

Not Applicable

Walk

Constantly

x

Frequently

Occasionally

Not Applicable

Sit

Constantly

x

Frequently

Occasionally

Not Applicable

Handling/Fingering

Constantly

x

Frequently

Occasionally

Not Applicable

Reach Outward

Constantly

x

Frequently

Occasionally

Not Applicable

Reach Above Shoulder

Constantly

x

Frequently

Occasionally

Not Applicable

Climb

Constantly

Frequently

x

Occasionally

Not Applicable

Crawl

Constantly

Frequently

x

Occasionally

Not Applicable

Squat or Kneel

Constantly

Frequently

x

Occasionally

Not Applicable

Bend

Constantly

Frequently

x

Occasionally

Not Applicable

10 lbs. or less

Constantly

Frequently

x

Occasionally

Not Applicable

11 to 20 lbs.

Constantly

Frequently

x

Occasionally

Not Applicable

21 to 50 lbs.

Constantly

Frequently

x

Occasionally

Not Applicable

51 to 100 lbs.

Constantly

Frequently

Occasionally

x

Not Applicable

Over 100 lbs.

Constantly

Frequently

Occasionally

x

Not Applicable

12 lbs. or less

Constantly

Frequently

x

Occasionally

Not Applicable

13 to 25 lbs.

Constantly

Frequently

x

Occasionally

Not Applicable

26 to 40 lbs.

Constantly

Frequently

Occasionally

x

Not Applicable

41 to 100 lbs.

Constantly

Frequently

Occasionally

x

Not Applicable

Extreme Cold (non-weather)

Constantly

Frequently

x

Occasionally

Not Applicable

Extreme Heat (non-weather)

Constantly

Frequently

x

Occasionally

Not Applicable

Loud Noise Level

Constantly

Frequently

x

Occasionally

Not Applicable

Ability to Read

x

Constantly

Frequently

Occasionally

Not Applicable

Ability to Speak English

x

Constantly

Frequently

Occasionally

Not Applicable

Ability to Understand Verbal Directions

x

Constantly

Frequently

Occasionally

Not Applicable

Ability to Report to Work Regularly

x

Constantly

Frequently

Occasionally

Not Applicable

Ability to Report to Work on Time

x

Constantly

Frequently

Occasionally

Not Applicable

Ability to Work Safely

x

Constantly

Frequently

Occasionally

Not Applicable