Medical Office Associate: Full Time Days, Atlantic Rehab OP Peds

Atlantic Health System is seeking a well-qualified candidate to join their outpatient pediatric rehabilitation team in Morristown as a full-time Medical Office Associate.  Daily responsibilities would include but not limited to the following:

• Assists patients with appointment scheduling 
• Checks patients in/out in EPIC 
• Transcribes orders 
• Manages referrals
• Monitors and schedules PT online appointment request portal 
• Runs estimates, collects co-pays and up front balances
• Addresses EPIC work queues and maintains them in good standing 
• Manages departmental phone lines 
• Monitors appointment reminder system
• Orders office and clinical supplies as needed
• Assists patients with problem solving issues related to scheduling, registration, insurance, copays, etc.
• Provides excellent customer service 
• Completes all AHS and role specific mandatory trainings
• Assists with insurance responsibilities as needed (depending on site volumes)
• Maintains proper communication with supervisor and staff, including email correspondence and others in a timely manner 

Performs other administrative tasks as needed 

Required:

1. High School Diploma or equivalent experience 

Preferred:

1. Excellent verbal and written communication skills 
2. Individual must be customer and employee focused, must have demonstrated ability to multi-task 
3. Proficiency with Microsoft Office suite, experience with EPIC system would be preferred 
4. Prior administrative experience in an outpatient practice strongly preferred 
5. Knowledge of computerized scheduling & EMR system a plus