Office Manager / CSR
Ace Handyman Services Montclair- Bonus based on performance
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Answer customer calls and deliver an outstanding customer experience
- Schedule and coordinate service appointments using ServiceTitan
- Maintain clear communication between customers and field craftsmen
- Ensure high levels of customer satisfaction and service quality
- Process payroll and related administrative tasks
- Assist with social media posts and customer engagement
- Support daily office operations and maintain organized records
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Experience using ServiceTitan (required)
- Strong phone and customer service skills
- Excellent organizational and multitasking abilities
- Experience handling payroll or administrative office duties
- Comfortable assisting with social media and online communication
- Professional, reliable, and detail-oriented
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Full benefits package
- Medical
- Dental
- Vision
- Medical
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Paid time off and vacation
- Competitive salary based on experience
- A stable and growing company backed by the Ace Hardware brand
The 800+ Craftsmen who represent our Brand are the heart and soul of our turn-key, white-glove home repair, maintenance, and improvement service. They are skilled and experienced in many trades, but their professionalism and attention to detail is what sets them apart from others who work in the industry.
Most of the projects completed are for Repeat and Referral Customers—folks truly appreciate our high level of service, and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven, winning TEAM, please apply to the position(s) available by selecting "Show Me All Jobs" above.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.