WorkForce Software, Senior Functional Implementation Consultant

ADP • Full-time • Parsippany, New Jersey, United States • 2w ago

WorkForce Software, an ADP company, is hiring a Senior Functional Implementation Consultant.

Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
Are you a continuous learner who embraces ongoing training, development, and mentorship opportunities?
Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?

If so, this may be an opportunity for you. Read on and decide for yourself.

As an Senior Functional Implementation Consultant, you will carry the WorkForce Software (WFS) relationship forward after a sale and enable the first interaction between WorkForce’s largest clients and our industry-leading HR solutions. You will build relationships with clients and seamlessly implement our technologies to ensure your clients achieve long-term success. Once WorkForce’s services are delivered, your efforts will have a direct impact on the day-to-day lives of your clients' employees.

Every day, you will partner with clients to learn and understand their business needs; analyze existing systems, interface requirements, and business processes; and guide clients towards the best WorkForce solution. You will use your deep knowledge of Human Capital Management to design and build complex solutions for our enterprise client base, including the Fortune 500.

To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

Ready to #MakeYourMark? Apply now!

WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

Onboard Clients. You'll create exceptional onboarding experiences for each product or service implementation. You'll help clients develop the skills and confidence to use our products with ease through your expertise and relationship-building.
Implement WorkForce Software Technologies.You will analyze existing systems, interface requirements, and business processes. You will incorporate new processes, tools, and approaches when recommending and implementing the WorkForce solution.
Partner Internally.You will collaborate with associates in sales and support and exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise.
Multi-Task & Communicate.You will work on multiple time-sensitive projects and follow-up items simultaneously. You will share essential information with clients and the teams you work with at ADP.

TO SUCCEED IN THIS ROLE:Required Qualifications

You have at least 4-6 years of experience working in software implementations.
You have intermediate to advanced Microsoft Office skills with a strong emphasis on Excel
You have experience with Waterfall or Agile methodologies
You will have the ability to travel up to 50% with the potential for international travelAssociates that are located near an ADP or WorkForce office, would be expected to follow the ADP hybrid work model

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

Experience noted above OR Military experience where skills including teamwork, adaptability, organization, and follow-through will help you build team and client relationships, identify solutions, and achieve success.

Qualifications

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and respect one another's ideas to find the best solution.
Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
Act like an owner & doer. Mission-driven and committed to navigating change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

What are you waiting for?Apply today!

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