Assistant Thrift Store Manager

Goodwill NYNJ • Full-time • Roxbury Township, New Jersey, United States • $22.21 / hour • 1d ago

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.

Title: Assistant Thrift Store Manager

Location: Ledgewood

The Awesome Things You’ll Do

Operate in accordance with the established hours of business and is properly staffed
Ensure that general conditions of store meet high standards at all times
Ensure performance standards and goals are met regularly
Control and minimize store expenses
Maintain a supply of cash and change sufficient to meet daily business needs
Ensure that the premises are at all times safe for customers and employees
Ensure excellent customer relations are maintained, including training employees to greet, thank, or converse with customers and donors, monitoring their performance
Schedule interviews, and recommend hiring of store employees
Conduct initial training, recurrent training, or training in new skills, policies, or procedures
Assist store manager with employee performance evaluation and discussion
Assist store manager to recommend raises for employees
Enforce corporate personnel, loss prevention and operational policies and procedures
Investigate and resolve employee complaints, grievances, or conflicts
Ensure that employees accurately and properly record all hours worked
Process, price, tag, hang, and display merchandise to maximize sales
Recommend ways to increase sales, efficiency
Develop and expand local donor base
Establish and monitor sound cash-handling procedures consistent with company policy
Prepare, review, approve, and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests, etc. as required
Answer employees’ questions as to policies, procedures, etc.
Schedule and conduct periodic store-employee meetings to discuss new matters or particular problems
Ensure that the store is adequately but not excessively stocked with merchandise at all times
Organize back-room production area to optimize merchandise output
Ensure that employees have been trained in and are complying with security policies and procedures
Train employees on loss prevention policies
Establish and monitor sound cash- handling procedures consistent with company policy
Train employees on loss prevention policies
Ensure timely bank deposits either personally or by higher management
Maintain excellent cleanliness of the store, including restrooms, donation center, and back room
Ensure safety and security of store assets and premises
Conduct employee bag and locker checks regularly
Prepare, review, approve and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests
Prepare and review banking documents, such as, deposit slips, and compare to store reports
Prepare, review and/or approve sales reports, invoices, donor logs, cash reports, petty cash and

Responsible for payroll reconciliation in the absence of the Store Manager.

Activities are subject to change / be added to meet business needs with management approval.

Our Must Haves

Some college preferred. High school diploma, GED equivalency required, or its equivalent in courses of business or marketing
Undergone two (2) years of supervisory experience and two (2) years of retail experience
Experience with supervision and training direct reports in all aspects of store operations
Must be able to work flexible hours

Outstanding organizational skills
Ability to calculate amounts
Working knowledge of computers and Microsoft Office applications

Special Working Conditions

The work environment is mostly indoors. Donated goods may be at times dusty or soiled.
May be required to wear Personal Protective Equipment.

What We Offer

Generous Time off policy to use when you need it
Health, wellness and financial resources to help you achieve our personal goals
Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
Retirement matching programs and contributions
Transit and commuter benefits

#IND3

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!

If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at humanresources@goodwillny.org. We are happy to assist and ensure you have an equal opportunity to apply.