Job Summary:
The Customer service representative plays a direct role in Elovate's mission to make roads safer. In this position, you will review and adjudicate traffic enforcement images — including speed, red light, school zone, and work zone violations — on a computer screen, ensuring that each citation meets client and jurisdictional requirements before it is issued. This is a detail-oriented, production-focused role where accuracy, consistency, and adherence to established procedures are essential to the quality and integrity of Elovate's enforcement programs.
Job Description:
Image Review & Adjudication
Document & Data Processing
Meet individual performance targets including call handling time, first-contact resolution, quality scores, and SLA adherence.
Worker Type:
Regular
Number of Openings Available:
0
