American Express Global Commercial Services (GCS) is the global leader in the Commercial Payments Solutions space and continues to be an exciting and fast-growing business. To maintain this success, the organization must accelerate sales and drive profitable charge volume growth. The Sales Enablement, Pricing & Transformation (SPT) team within GCS is responsible for enabling profitable growth through pricing strategy, performance insights, and decision support across ~4,000 Sales and Account Development colleagues globally.
This Manager - Pricing Strategy role will support the U.S. Global & Large and Small and Medium Enterprise segments, partnering closely with Sales, Account Development, Finance, and Product teams to structure deals and drive pricing strategies that optimize both growth and margin.
Responsibilities
- Partner with Sales and Account Development to develop pricing strategies aligned to segment goals
- Lead pricing support for complex deals across new and existing GCS clients, using analytical and AI-assisted tools to evaluate scenarios, identify pricing opportunities, and accelerate decision-making.
- Evaluate deal economics and clearly communicate trade-offs, risks, and profitability impacts
- Collaborate with GCO, Risk, Controllership, Contracts, and Operations Excellence to ensure pricing governance and execution
- Partner with Product to inform new product pricing strategies
- Support GCS transformation priorities by identifying pricing actions to improve pre-tax income and exploring opportunities to use AI and automation to improve pricing effectiveness, speed, and scalability.
- Develop and continuously enhance pricing frameworks, tools, dashboards, and decision-support materials for go-to-market initiatives, incorporating predictive analytics and AI-enabled capabilities where they can improve commercial outcomes.
- Partner with Finance to forecast and track P&L impacts of pricing decisions
- Monitor competitive and regulatory dynamics and assess implications for pricing strategy
- Support client engagements as needed
Qualifications
Minimum Qualifications
- Bachelor's degree.
- 5+ years of experience in financial analysis, pricing, strategy, consulting, banking, or a related analytical field.
- Strong financial modeling, analytical, and problem-solving skills.
- Experience presenting insights and recommendations to senior stakeholders.
- Ability to influence cross-functional partners and operate effectively in a matrixed environment.
- Proficiency in Excel and PowerPoint, with an interest in leveraging AI-enabled productivity and analytical tools to improve effectiveness.
Preferred Qualifications
- MBA or advanced degree.
- Experience in pricing strategy and commercial decision support.
- Experience applying AI, machine learning, advanced analytics, or automation to business problems.
- Familiarity with generative AI tools and their business applications.
- Experience partnering with Data, Product, and Technology teams to develop and implement analytical solutions.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
