Conveys ideas and facts, both verbally and in writing, using language that others will best understand; listens with undivided attention while seeking to understand
Makes decisions with knowledge of facts, goals, constraints, and risks within the scope of their position, including consideration of the health and safety of all stakeholders
Is accountable to fiscal guidelines, regulations, principles, and standards when committing resources
Develops solution-focused and creative ideas when problem solving and working to achieve goals
Takes personal responsibility for the quality and timeliness of work, is resourceful and achieves results with little oversight
Adapts to changing business needs, conditions, and work responsibilities
Takes a proactive approach to learning and professional development; responds positively to coaching and feedback
Facilitates collaborative, professional, and productive relationships with all agency stakeholders
Helps create a work environment that embraces and appreciates diversity
WHAT YOU WILL ACCOMPLISH:
RESPONSIBILITIES INCLUDE:
Project Management/Leadership Collaboration
Ability to resolve technical data discrepancies
o Perform all required aspects of data collection
o Reporting and data analysis
o Coordinate with data analytics staff as appropriate
Prepare, compose, and distribute communications related to applicable departmental needs
Survey development, data compilation and reporting
Perform all aspects of the Medicaid Processes, dependent upon departmental needs
Assist with planning, design, coordination, and implementation of Agency related events and activities
Attend meetings/facilitate training(s)/create and revise written procedures
Demonstrates availability to work cooperatively with all Agency stakeholders
Assist with office technology
Assist with the creation and distribution of Agency publications and correspondence
Front Desk coverage, when needed
Assist with the organization of facilities on an as-needed basis
Understand and ensure that tasks are conducted, and family information is handled in a sensitive and confidential manner in compliance with HIPAA and Agency policies
Attend required meetings and trainings
Support all departments assigned
Perform all other tasks assigned
Requirements
Degree: Bachelor’s Degree required
Fluency in applicable office technology and software; experience in multimedia communications a plus