Director of Human Resources

The Director of HR will report to the Chief Financial Officer and manage a Human Resources Coordinator. This role will work closely with the senior leaders to shape culture, support growth, and ensure strong, compliant people practices. In addition, this person will take an active role in the integration of two recently acquired companies with dispersed personnel.

This is a hybrid role, ideally requiring presence weekly in our office at least three days per week in Hackensack New Jersey. It will be the right fit for a high-impact HR leader who enjoys being close to the business—setting direction while also rolling up their sleeves to execute with care, clarity, and sound judgment. 

THE COMPANY

Since 2000, Smartlinx has been redefining how senior care organizations manage their workforce. Our modern, purpose-built solutions—from dynamic scheduling and compliance to integrated payroll and real-time analytics—give providers the agility and intelligence needed to thrive in today’s healthcare environment. 

As the parent company of BekTek (HostedTime) and StafferLink, Smartlinx brings together a wide range of solutions for managing both full-time and contingent staff. Together, these capabilities give Smartlinx the most comprehensive workforce management solution set in senior care.

We’re driven by one mission: to power exceptional senior care through smarter workforce management. Join us as we shape the future of work in long-term care.

Talent & Recruitment

• Own recruiting strategy and candidate experience across the organization
• Partner with hiring leaders to define role scope, compensation, and hiring priorities
• Manage recruiting platforms and the annual recruiting budget

Employee Relations & HR Practice

• Lead employee relations matters with discretion, empathy, and sound judgment
• Train and support managers on performance management and feedback practices
• Maintain and evolve HR policies, handbooks, and internal documentation
• Partner with internal Corporate Counsel as needed on complex or sensitive matters

People Development & Performance

• Own the annual performance review process, tools, and communication strategy
• Support leadership development, role clarity, and accountability across teams

Compensation & Benefits

• Lead compensation and benefits strategy in partnership with Finance and senior leadership
• Manage annual compensation and bonus cycles
• Research and support incentive programs aligned to business and team needs

Organizational Development & Culture

• Serve as a strategic advisor to leadership on org design, growth planning, and change management
• Support leaders in defining structure, ownership, and accountability
• Shape internal communication rhythms and rituals for a distributed workforce
• Protect and evolve company culture as the organization scales

EXPERIENCE

• 10+ years of progressive HR experience, including senior partnership with founders and/or CEOs
• Experience supporting a fully remote organization
• Strong background in recruiting, organizational development, and employee relations
• Experience in a scaling, founder-led environment strongly preferred
• Demonstrated ability to build HR programs from concept through execution
• Familiarity with HRIS, specifically with Paylocity is a plus 

ATTRIBUTES

• Entrepreneurial yet structured; strategic and hands-on
• Warm, collaborative, and grounded
• Confident without ego; comfortable operating in lean environments
• Excellent communicator with strong judgment
• Trusted advisor who leads through influence and partnership
• Balances financial discipline with empathy and creativity
• Unwavering commitment to ethics, integrity, and high standards

At Smartlinx we live our brand values, everyday, to deliver on our mission. 

• Pioneering, always focused on making things better
• Insightful, to inform the path forward
• Agile, to respond to evolving conditions
• Transparent, supporting open and respectful collaboration to fuel big ideas
• Devoted, putting people and how we care for them first