With a projected 1,000 cafes in the United States by 2030, Paris Baguette is
one of the fastest-growing neighborhood bakery cafés in the world. Our vision
is to reestablish the neighborhood bakery café as the heart of the community
around the world. Paris Baguette’s mission is to bring expertly crafted baked
and brewed goods through a warm and welcoming bakery café experience that
delivers joy to everyone.
If you are
someone who has heart, wants to spread joy, nourish community and is ready to
rise to the occasion, we are looking for you to join our growing team!
WHAT WE ARE HUNGRY FOR
We are seeking a detail-oriented and creative Training &
Development Manager to support the build-out of training programs across both
our café and corporate environments. This role is ideal for someone who enjoys
creating engaging, easy-to-follow learning materials, is skilled in project
coordination, and thrives in a fast-paced, collaborative setting.
The primary focus of this role will be to help build end-to-end
training programs, manage corporate compliance training, and support onboarding
and orientation efforts. The ideal candidate has strong writing skills, a sharp
eye for program design and structure, and the ability to translate training
goals into practical tools that align with our brand values and business
priorities.
KNOWLEDGE
AND RESPONSIBILITIES
- Build complete training programs
from provided direction, including guides, workbooks, job aids, and
interactive learning tools.
- Create training content for both
café and corporate teams, ensuring materials are aligned with brand and
operational standards.
- Develop and manage corporate
compliance training, including course assignments, tracking, and
reporting.
- Support the Director of Training
& Development with project execution, resource creation, and training
rollouts.
- Build structured training plans for
new corporate hires by partnering with hiring managers to identify
onboarding needs.
- Coordinate in-café training for
corporate hires when applicable.
- Facilitate Day One corporate
orientation sessions.
- Produce training videos and
supplemental learning tools as needed.
- Design evaluation tools such as
quizzes, surveys, and feedback forms to assess training effectiveness and
summarize results.
- Serve as the primary contact for
training reporting, including LMS completions, training evaluations, and
compliance metrics.
- Other duties may be assigned.
WHAT
YOU NEED TO HAVE
- Bachelor’s degree or equivalent
experience preferred.
- At least 3-5 years of experience in
training and development, particularly in retail/restaurant operations
required.
- Proficiency in Microsoft Office
(Excel, Word, PowerPoint, Teams) required.
- Experience creating course
materials, job aids, guides, and assessment tools.
- Strong writing and editing skills
required.
- Exceptional organizational skills
with the ability to effectively balance priorities and deliver results in
a fast-paced, ever-changing, and highly entrepreneurial environment.
- Feedback is a gift! Ability to
provide constructive feedback and recognition to every member of the
organization, to ensure we have an open and transparent culture of
high-performance standards.
- High emotional intelligence and the
ability to work collaboratively across diverse teams.
- Passionate about empowering and
developing others while upholding brand standards.
- Teams Win! Must be a team player who
fosters a collaborative and engaged teamwork environment.
- Being a Brand Ambassador, with an
excellent knowledge of and commitment to Paris Baguette’s Mission, Vision,
Brand Values and Culture.
SWEET
BENEFITS
- Competitive compensation
- Free Cake for your Birthday
- Medical, Dental, Vision benefits
- 401K Retirement Plan
- Paid time off, paid Holidays