Located in: Manasquan, New Jersey 08736Responsible for ensuring exceptional patient experience through efficient and effective management of the practice operations and finances. Ensures the well-being of the patients, providers, and staff. Serves as a liaison between providers and office employees, and between the practice and other clinical and administrative areas. Duties and Responsibilities The duties include, but are not limited to: Oversees all aspects of the patient experience, including, but not limited to, scheduling, registration/check-in, and billing Greeting patients and verifying/inputting demographic information into practice management system Collecting and inputting all valid licenses and insurance information Collecting and posting all co-payments and payments made at time of service Responsible for correct posting and reconciliation of time-of-service money Communicate insurance/payment related patient complaints to Revenue Cycle Management and ensures that all patient concerns are addressed and closed Responsible for the Accounts Payable function including monitor/review for accuracy all incoming invoices and prepare for submission to Accounts Payable Department Ensure compliance of Consensus policies, procedures, maintain licensures Maintain files in accordance with CMG policy and Federal guidelines Assure the OSHA and HIPAA compliance has been met yearly Address, review and ensure proper communication and closure of patient complaints Ensure proper supply inventory and storage (medical and administrative) and that expenses are submitted Organize/sort/route all office correspondence, mail, postage Assure compliance with all state and federal regulations Knowledge of basic computer applications Knowledge of basic medical terminology and office procedures Performs miscellaneous job-related duties as assigned Qualifications or Education, Training and Experience High school diploma or GED Two years of medical practice operations experience Strong patient service and management skills required Knowledge and Skills/Expected Competencies
Ability to maintain confidential information Ability to use independent judgment and to manage and impart confidential information Ability to analyze and solve problems; requires details, data and facts that must be analyzed and challenged prior to making decisions Ability to clearly communicate medical information to professional practitioners and/or the general public Excellent organization, prioritization, follow up, analytical and time management skills with ability to handle multiple priorities and deadlines Ability to provide guidance and training to professional and technical staff in area of expertise Good interpersonal skills, sense of urgency, being proactive and ownership for one's work Dependable, with strong work ethic and extremely high degree personal integrity Ability to face multiple deadlines that must be met on time Ability to deal with multiple interruptions on a continual basis that must be met with a friendly exchange with others Helpful and constructive view of working with others to achieve positive outcomes. Ability to develop and implement new approaches to improve processes, procedures, or the general work environment Featured Benefits: Health, dental, and vision insurance. 401K with automatic employer contribution. PTO and Paid Holidays. Company paid Life Insurance. Access to voluntary short and long-term disability insurance. Access to additional life insurance. Access to a variety of Wellness programs. The compensation range for this position is $20.00/hour- $24.00/hour. Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, abilities, and location, as required by the role, as well as internal equity and alignment with market data.