About Wonder
Everything’s on the menu at Wonder. Except compromise.
Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.
Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.
Join us as we work to make great food more accessible.
About the role
The Distribution Operations Manager is responsible for leading day-to-day distribution center operations to ensure safe, efficient, and accurate execution across receiving, inventory management, order fulfillment, and outbound shipping. This role partners closely with cross-functional teams to drive operational excellence, team engagement, labor efficiency, and continuous improvement initiatives while maintaining compliance with company policies, food safety standards, and operational KPIs.
The Distribution Operations Manager serves as a people-first leader who develops frontline leaders and hourly associates, supports workforce planning, and drives accountability through performance management and operational discipline.
This role operates within a high-volume warehouse and distribution facility where teams work around moving equipment, dock operations, and fast-paced logistics workflows. Strict adherence to safety standards and operational procedures is required.
Responsibilities
Key Responsibilities
Ensure operational goals related to productivity, quality, service, and safety are consistently achieved
Monitor and drive KPIs including OTIF, labor utilization, inventory accuracy, throughput, shrink, and order accuracy
Team Leadership & Development
Lead, coach, and develop Supervisors, Leads, and hourly team members
Safety & Compliance
Ensure compliance with OSHA, food safety, GMP, HACCP, and company safety standards
Process Improvement
Communication & Collaboration
Partner cross-functionally with Transportation, Production, HR, Safety, Inventory, and Quality teams
Provide clear operational updates, reporting, and escalation management to site leadership
Support a positive employee experience through transparent and proactive communication
Qualifications
2+ years of progressive leadership experience managing teams in distribution, warehouse, logistics, or supply chain operations
Confident leading teams of 15+ employees and executing complex shifts in fast-paced environments
Experience with warehouse management systems (WMS) and inventory control
Working knowledge of OSHA, food safety, and operational compliance standards
Proven ability to lead teams through change and operational growth
Strong organizational, problem-solving, and communication skills
Proficient in Microsoft Office, and operational reporting tools
Ability to analyze operational metrics and drive performance improvements referred
Experience with workforce planning and labor management tools preferred
Bilingual preferred
Requirements
18 years old and legally authorized to work in the US
Able to lift, pull, and push 50 pounds of weight by oneself
Able to stand for extended periods
Able to move around the warehouse floor and interact with various teams daily
Ability to read and comprehend safety policies and operational manuals in English; ability to communicate effectively with team members and follow verbal instructions to ensure a safe and productive work environment
Ability to work flexible schedules, including mornings, nights, weekends, and holidays
*This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)
Role Details
Benefits
Medical, Dental, and Vision Insurance
100% employer-paid Life Insurance
401(k) Retirement Plan
Employer match for Health Savings Account (HSA)
Learning and Development opportunities to advance your career
Employee Stock
Employee Discount
Note: Some of our benefits vary by state and depend on the number of hours you work.
Wonder uses an AEDT in its hiring process. Click here for more information.
At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.
